Our Promise to you - Elle Mae Jewelry

International Warranty

Our Warranty: Confidence in Craft, Commitment in Service
At Elle Maé, we believe that fine jewelry should be as enduring as it is beautiful. Every piece we create is made with meticulous attention to detail and a deep respect for craftsmanship. To honour that standard, we offer a 2-year warrantywith every purchase—an assurance that your jewelry is not only made to last but also supported by a team that genuinely cares. This warranty is our way of standing behind the work we do and the promises we make. It reflects our confidence in the quality of our materials, the precision of our process, and the pride we take in every creation.

Designed with Care, Backed by Support
We understand that jewelry is often more than just an accessory—it’s a personal expression, a memory, a gift, a celebration. That’s why our responsibility to you continues long after your piece is delivered. Should your jewelry experience any issues related to craftsmanship or manufacturing within two years of purchase, we are committed to resolving them with the same care and attention we put into making it. From assessing the issue to providing repairs or a replacement where appropriate, we aim to make the process as seamless and supportive as possible. Our customer care team is always here to assist—ready to listen, ready to help, and ready to ensure that your Elle Maé experience is one marked by trust, quality, and lasting satisfaction.